MyEmergencyPlumber is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
MyEmergencyPlumber may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st June 2015.
We may collect the following information:
• Name and job title.
• Contact information including email address.
• Demographic information such as postcode, preferences and interests.
• Other information relevant to customer surveys and/or offers.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information.
You may choose to restrict the collection or use of your personal information in the following ways:
• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at help@myemergencyplumber.co.uk.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to MyEmergencyPlumber, Eden Court, Manchester M19 2FZ.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Emergency Drainage Services 24/7 - Call 0800 160 10 11
Great company with rapid response and repairs as promised with top quality workmanship. Will use again! James was great from start to finish.
Here within 10 minutes of calling them. Very efficient and knew exactly what they were doing!
Would definitely recommend
Thank you
My boiler broke down at the end of January, not ideal in the middle of one of the coldest weeks of the year. Pete came out, explained the problem and told me I could have a brand new one – top of the range – installed the very next day at a great, fair price. Installation was smooth and quick, no problems. Very professional, friendly and fantastic value. Really pleased. Highly recommend these guys to anyone with boiler problems or wanting a boiler installed.
Very good service, on time, helpful engineer
The guys were amazing!! super friendly and spotted the problem after a few minutes! Will fully recommend??
I had a bit of an emergency this morning and got on the phone to these guys. They were with me in less than an hour and sorted everything out. a friendly and efficient! thanks again ?
Fantastic service! Arrived within two hours of me calling them, very reasonable prices, Nathan solved the problem very quickly. Also thankful they were Covid secure. We were very impressed. Thanks so much!
Incredibly helpful and professional ! Arrived on time got the job taken care quicker than I expected. Highly recommended.
Would HIGHLY recommend. They have done a grest job in repairing and replacing the issues with my pipes in my bathroom.
Good service, came round within an hour of me calling and fixed it quickly.
Excellent service. Job completed to a high standard. Lads put extra effort in.
Friendly, reliable, and most importantly got the job done! Honest from the start about what needed doing and how much it would cost. Will being using you from now on!
I have used Nathan on a few occasions and have found him fast, reliable and trustworthy. He has stopped leaking pipe in kitchen and been proactive in finding a solution for slow water flow in a downstairs flat by fitting a pump, involving water and electrics. Call him. He is very quick.
Excellent reliable service. Highly recommended.!!!!
Had a few jobs done. Always excellent workmanship – my first choice every time.
Excellent, fast and friendly service. Thank you!
Was delighted with the service, I had a small leak but in the middle of the bank holiday weekend. The guys were friendly and professional, and fixed the leak for the reasonable price quoted, where my previous experience of other emergency plumbers gave me to expect they might be reluctant to come out on a Saturday night and that, if they did, the price charged would have multiplied by 10. Thanks very much, I’ll definitely use the service again when the need arises and would also consider you for planned work if you do it.
Would highly recommend!! Nathan resolved the problem quickly and efficiently! Worked tidy and clean. And such a lovely man!! Would use these services everytime!
Nathan came out to our charity shop today in the northern quarter & fixed our toilet in no time. He was an efficient, lovely guy! Saved the day! Highly recommend! 🙂
Came earlier then the time given very chatty and polite. Would defo recommend and will use again if needed to. Very happy customer
Absolutely fantastic service, we phoned on the day with an emergency to our soil pipe and James got to us the same day! Work carried out was professional, tidy, courteous and friendly, talking us through the work all the way. All in all a great service and great value for money and wouldn’t hesitate in calling them again and recommending them to anybody!
Had a leak coming from the ceiling and needed someone to come out ASAP. Nathan gave me a timescale of when he could be there and rang me before to confirm. Nathan quickly identified the problem and fixed it but also helped with a few other boiler issues that I had been having. I was very satisfied with the service and Nathan helped to put my mind at rest. I would definitely recommend!
Very professional, reasonable prices, just an amazing service overall
Would highly recommend Nathan’s personable / honest / professional & reliable service to get the job done.
Quick detection of leak, repaired and resolved in less than an hour. Nathan was very professional and a clean & tidy worker. Would highly recommend
I had an issue with my boiler late Sunday night, and the engineer helped me fix it for free over the phone and with pictures over WhatsApp! A really great service, and very nice guys!
I have used these guys on two occasions.
Both times, they were reliable, punctual, friendly and professional.
Their work is of a high standard and I would not hesitate in either recommending or using them again in the future.