My Emergency Plumber Homecare Cover
Our affordable homecare cover plans are an ideal solution for year-round peace of mind regarding your property's plumbing work, with unlimited callouts*.
Our entry level cover at 30p per day covers maintenance and repair of the system running from the internal main stop cock to the tap connectors including any external standard taps fixed to the main dwelling. This means hot and cold water pipes, sanitary fittings and internal drainage within the property.
For just 60p per day you get the above cover, plus external drainage too including blockages, leaks manholes and gullies.
On all levels of cover you receive get 10% discount on any work outside the cover of your homecare policy.
*We charge residential customers a small £30 excess for every callout. Landlords get the same cover, but with a £50 callout fee.
Homecare Cover Features
Internal & External Pipes
Repair to internal water pipes overflow pipes repair to lag pipes which are burst due to cold weather.
Sinks & Waste pipes
Unblocking and repairing sink basins and other accessories including waste or overflow pipes.
Cold water storage tanks
Repair of ball valves, floats and overflows on cold water storage tanks.
White goods pipework
Flexi pipes that have been installed according to manufacturer instructions.
Unlimited callouts
Call our helpline from 8am to 8pm and our plumbers can repair leaks on any pipework the same day.
- Leaks in sinks and baths
- Internal blockages
- Leaking or burst pipes and toilets
- Escape of water from tank overflows and ball valves/cocks
- Labour and materials up to £500 (inc. VAT) per claim
- 365 days, 8am - 8pm helpline - 03330 164 121
- Taps, showers and cold water stop cocks
- External Guttering and rainwater pipes
- Soakaways, septic tanks or cesspits
- Central heating - cylinders, boilers, radiators, water heaters
- Swimming pools, pumps, mixer valves and treatment plants
- Water softeners, gate valves, macerators
- The plan covers one property within the UK (including Isle of Man and Channel Isles)
- You are responsible for informing us of any change of address or contact details
- You must be accurate and complete all questions we ask when you take out plan
- Rolling contract, paid by Direct Debit monthly or annually by credit / debit card and must be paid on time to retain cover
- Cancellations can be made by calling 03330 164 121 and will be completed 28 days from the date we have been notified
- You cannot make any claims in the first 28 days after your cover starts
- Properties not covered: retail/commercial premises, Housing Association, council homes, bedsits, subdivided homes, mobile homes
Apply for Homecare Cover Now:
Customer Reviews
Daryl Charlton
Here within 10 minutes of calling them. Very efficient and knew exactly what they were doing!
Would definitely recommend
Thank you
Marni Marni
Would highly recommend!! Nathan resolved the problem quickly and efficiently! Worked tidy and clean. And such a lovely man!! Would use these services everytime!
Sarah McDermott
Came earlier then the time given very chatty and polite. Would defo recommend and will use again if needed to. Very happy customer
Abby Norris
Fantastic service! Arrived within two hours of me calling them, very reasonable prices, Nathan solved the problem very quickly. Also thankful they were Covid secure. We were very impressed. Thanks so much!
Sermed Mezher
Great company with rapid response and repairs as promised with top quality workmanship. Will use again! James was great from start to finish.
Emily Walton
Had a leak coming from the ceiling and needed someone to come out ASAP. Nathan gave me a timescale of when he could be there and rang me before to confirm. Nathan quickly identified the problem and fixed it but also helped with a few other boiler issues that I had been having. I was very satisfied with the service and Nathan helped to put my mind at rest. I would definitely recommend!
Thomas Griffiths
Friendly, reliable, and most importantly got the job done! Honest from the start about what needed doing and how much it would cost. Will being using you from now on!
Stephanie thornton
Nathan came out to our charity shop today in the northern quarter & fixed our toilet in no time. He was an efficient, lovely guy! Saved the day! Highly recommend! 🙂
Huw de Chroustchoff
I had a bit of an emergency this morning and got on the phone to these guys. They were with me in less than an hour and sorted everything out. a friendly and efficient! thanks again ?
Gabriela eL GHAZAL LEON
The guys were amazing!! super friendly and spotted the problem after a few minutes! Will fully recommend??
chchorizo de bain
Excellent service. Job completed to a high standard. Lads put extra effort in.
Scott Tindell
Had a few jobs done. Always excellent workmanship – my first choice every time.
Olga Naden
Excellent, fast and friendly service. Thank you!
Scott Wynn
Incredibly helpful and professional ! Arrived on time got the job taken care quicker than I expected. Highly recommended.
Bob Bevan
Would highly recommend Nathan’s personable / honest / professional & reliable service to get the job done.
Rachel Moran
Would HIGHLY recommend. They have done a grest job in repairing and replacing the issues with my pipes in my bathroom.
Agnieszka Bartosiewicz
Very good service, on time, helpful engineer
Jackie Brennan
Quick detection of leak, repaired and resolved in less than an hour. Nathan was very professional and a clean & tidy worker. Would highly recommend
Ian Hall
Good service, came round within an hour of me calling and fixed it quickly.
Edward Crocker
My boiler broke down at the end of January, not ideal in the middle of one of the coldest weeks of the year. Pete came out, explained the problem and told me I could have a brand new one – top of the range – installed the very next day at a great, fair price. Installation was smooth and quick, no problems. Very professional, friendly and fantastic value. Really pleased. Highly recommend these guys to anyone with boiler problems or wanting a boiler installed.
philip mills
Absolutely fantastic service, we phoned on the day with an emergency to our soil pipe and James got to us the same day! Work carried out was professional, tidy, courteous and friendly, talking us through the work all the way. All in all a great service and great value for money and wouldn’t hesitate in calling them again and recommending them to anybody!
Aiesha Montrose
I have used these guys on two occasions.
Both times, they were reliable, punctual, friendly and professional.
Their work is of a high standard and I would not hesitate in either recommending or using them again in the future.
David Griffiths
Was delighted with the service, I had a small leak but in the middle of the bank holiday weekend. The guys were friendly and professional, and fixed the leak for the reasonable price quoted, where my previous experience of other emergency plumbers gave me to expect they might be reluctant to come out on a Saturday night and that, if they did, the price charged would have multiplied by 10. Thanks very much, I’ll definitely use the service again when the need arises and would also consider you for planned work if you do it.
Philip Hinds
I have used Nathan on a few occasions and have found him fast, reliable and trustworthy. He has stopped leaking pipe in kitchen and been proactive in finding a solution for slow water flow in a downstairs flat by fitting a pump, involving water and electrics. Call him. He is very quick.
Abhishek Chakravarty
I had an issue with my boiler late Sunday night, and the engineer helped me fix it for free over the phone and with pictures over WhatsApp! A really great service, and very nice guys!
Simeon
Very professional, reasonable prices, just an amazing service overall
Ant Collen
Excellent reliable service. Highly recommended.!!!!